Emma Premium Mattress Review 2023

Emma Premium Mattress Review 2023.

In this review, we will try to look at all the features of the mattress. You will learn everything you need to make an informed decision. We will pay attention to size, firmness level, feel, warranty, shipping, and more. Enjoy reading, and have a good sleep 🙂

Key takeaways:

5 Zone CarbonFlex™ Springs
2 layers of Memory Foam for great comfort
Firmness – Medium (6.5 out of 10)
Excellent support
Suitable for all sleeping*
Removable cover
Highly breathable
High-quality materials
1-5 working days delivery
200 nights trial
*Not suitable for heavy stomach and back sleepers


  • Breathable, temperature-regulating tech
  • Comfortable with orthopedic back support
  • Suitable for all sleeping positions
  • Washable cover


  • Very heavy
  • Expensive (when it is not on offer)
Emma Premium Mattress Review 2023 main

4.7 ⭐⭐⭐⭐⭐
from more than 1650 customers

Emma Premium Mattress Review 2023

Table of content:

What material is Emma Premium Mattress made of?

Emma Premium Mattress is made of high-quality premium materials and fabrics that have proven themselves over time. The most modern technologies and innovations are used in its production. They have all passed a series of strict quality assurance tests. Unlike the Original, the Premium model uses packed pocket spring technology that better supports the body

Emma Premium Mattress Review 2023
Image credit: Emma

Under the innerspring core of the Emma Premium Mattress is a layer of HRX Supreme ™ Foam (high resilience foam), developed by Emma to withstand high loads and prevent deformation (sagging). Zoned with 5 adaptive zones helps to keep the body in the right shape during sleep. Learn more about What is a Pocket Spring Mattress?

5 Zone CarbonFlex™ Springs is the heart of the mattress.

Get the best of both worlds with our 5 Zone CarbonFlex™ technology. Our ergonomic springs dynamically adjust to your body as you change sleeping positions throughout the night. Each zone features hundreds of coil springs that provide you personalised support throughout the night, ensuring maximum spinal alignment.

Video credit: Emma

On the spring pack there is a layer of Airgocell® Memory Foam, which increases comfort and significantly reduces the load on muscles and joints during sleep.

Point Elastic Airgocell® is the layer that provides good air circulation and allows the mattress to breathe. Thanks to this layer, the mattress does not feel so hot.

Our groundbreaking Point Elastic Airgocell® technology enhances breathability and regulates temperature by absorbing and then evaporating sweat – so rising temperatures won’t have you disturb your nights.

What’s better than 1 layer of memory foam? Two layers of course 🙂

The final layer is made of Halo Memory Foam. Innovative memory foam that gently adapts to the body to keep the spine in proper shape. It also significantly relieves muscles and joints during sleep.

Video credit: Emma

The Emma Premium Mattress is covered with Emma UltraDry Premium Cover. The award-winning Emma UltraDry breathable cover is both refreshing and practical. This temperature-regulating cover is moisture-wicking, easily removable, and washable.

How firm is Emma Premium Mattress?

The mattress is rated medium to firm 6.5 on a scale of 1 to 10. Of course, the perceived firmness also depends on the base on which the mattress is placed. When placed on a firm base, it feels slightly firmer than indicated.

How does it feel?

​Emma Premium Mattress feels more than comfortable. This is due to the two layers of memory foam. However, it supports the body quite well and you get the support you need for a healthy sleep. Of course, the feeling also depends on your weight. If you are lighter, it may feel a bit harder than the manufacturer specifies. Also, if you are overweight, you will probably find it softer than average.

Is it suitable for any bed?

According to the manufacturer, the Emma Premium Mattress is suitable for any bed base, but it is recommended to use a slatted frame with a distance of 7.5 cm between the slats. Also, keep in mind that a base can slightly change the feel of the mattress. In our tests, we have found that the mattress feels significantly different and supports significantly differently on different bed frames. When the mattress is on a slatted frame, it feels more comfortable, while on a solid base, you feel like you are better supported.

Does it have a removable cover?

One of the pros we mentioned in the introduction to Emma Premium Mattress is that it has a removable cover. You can very quickly and easily remove the mattress cover and wash it. This is a big plus for the hygiene that you can easily maintain in your bed. Of course, it is recommended to use a mattress protector. Using a mattress protector can significantly extend the life of your new mattress. Mattress Cleaning – 8 tips for Mattress Cleaning

Emma Premium Mattress Review side 2023
Image credit: Emma

Does it have a home test period?

The manufacturer is so convinced of the quality of its materials and the comfort of the mattress that it offers you a 200-night trial period. During this time, you can find out for yourself how comfortable it is at home. If you do not like it, you can simply fill out the return form and Emma will take care of the rest, free of charge of course. The trial period also depends on your location, it is 365 nights in the US and Canada. Check out the terms for the UK below:

200-Night Trial

23.1 This offer is valid on the Emma Original mattress, the Emma Hybrid mattress, the Emma Premium mattress, the Emma One mattress, the Emma Signature Bed, the Emma Signature Storage Bed, the Emma Under bed storage set and the Emma Divan Bed.

23.2 The Emma Premium mattress and the refurbished mattresses bought via Wowcher are exempt from this offer. The Emma Premium comes with a 14-day trial period. The Emma Flip Topper comes with a 100-day trial period. The Emma Pillows and Emm Hug come with a 30-day trial period. Emma beddings including the Emma Mattress Protector and the Emma Cloud Duvet are not guaranteed with trial periods but can be returned within the 14-day window in a brand-new resalable condition (apply the UK’s standard eCommerce return policy for hygiene products).

23.3 This offer can be applied retrospectively on orders placed on or after April 26th, 2022.

23.4 This offer cannot be applied retrospectively to orders placed before April 26th, 2022.

23.5 The period to cancel expires at 12am on the 200th day since the date the order was delivered.

23.6 The 200-night trial is offered on the basis of goodwill and, as such, we reserve the right to alter the 200-night trial without prior notice.

Is it suitable for couples?

Our testers were convinced of the model’s qualities and confirmed that thanks to the 5-zone CarbonFlex™ springs, the partner’s movement is not transmitted and is felt across the entire width of the mattress. It is also suitable for couples with a large weight difference. Rest assured that you will sleep undisturbed.

Video credit: Emma

Is it suitable for children? Emma Premium Mattress Review 2023

Recent studies have shown that medium-firm and firm mattresses without an additional memory foam layer are suitable for growing children (3-7 years). Therefore, Emma Premium Mattress is not suitable for your children.

What sizes are available?

You can order the mattress in the following sizes:

  • UK Single: W90 L190 D25 cm. – 19 kg
  • UK Small Double: W120 L190 D25 cm.
  • UK Double: W135 L190 D25 cm. – 28.5 kg
  • UK King: W150 L200 D25 cm. – 33 kg
  • UK Super King: W180 L200 D25 cm. – 40 kg
  • EU Single: W90 L200 D25 cm.
  • EU Double: W140 L200 D25 cm.
  • EU King: W160 L200 D25 cm.

How thick is Emma Premium Mattress?

The height of the mattress is 10″ (25 cm). If your bed has a soft padded headboard that restricts the height of the mattress, it is good to consider this.

Emma Premium Mattress Review front
Image credit: Emma


Emma Premium Mattress comes with a ten-year warranty that covers cracks, dents or other damage to the foam caused by proper use and handling of the mattress. If your Emma Premium mattress develops a defect during this time, it will be replaced with a new one by the manufacturer. Conditions of the warranty for the United Kingdom:

10-Year Guarantee Terms
This guarantee is applicable to Emma mattresses that have been purchased on www.emma-sleep.co.uk or through one of our licensed partners and with delivery to a UK address. In order to be eligible for a refund or exchange, the mattress needs to be treated with proper care and in accordance with our advice.
19.1 We guarantee our new mattress purchases against manufacturing defects for a period of 10 years from the date of delivery. The Emma Metal Bed, except for the screws, has a guarantee period of 5 years from the delivery date. The Emma Wooden Bed, the Emma Divan Bed, the Emma White Bed, the Emma Platform Bed, the Emma Original Pillow and Emma Premium Microfibre Pillow have a guarantee period of 2 years from the delivery date. The Emma Emma Signature Bed, the Emma Signature Storage Bed and the Under bed storage set has a guarantee period of 10 years following delivery. The Emma Mattress Protector, Emma Cloud Duvet, Emma Hug Weighted Blanket and Emma Washed Linen are excluded from any guarantee period.
19.2 Our 10-year guarantee covers your mattress against the following faults:
19.2.a Any types of spring malfunction with our Hybrid mattress or any shifting of the spring layer.
19.2.b Any permanent sags or dips that occur within your mattress despite correct usage. The indentation should be greater than 2.5cm and visible to the naked eye. This does not include standard softening of the mattress after extensive use and is only deemed faulty if a permanent indent is apparent.
19.2.c Any cracks or hollows in the foam of your mattress. These need to be reported within the first 6 months of receiving your mattress to be identified as a manufacturing fault and the onus of checking the product is with the purchaser. After this point, we are not be able to identify if this was a production error or created through improper use, which will invalidate the 10-year guarantee for this type of damage.
19.2.d The mattress not inflating to the correct size once removed from its vacuum packaging. We work to the industry standard of a leeway of 2cm across the length, width and depth of the mattress. If the mattress has had a reasonable time to inflate (two weeks) and is not within these dimensions you will be entitled to an exchange of the mattress.
19.2.e Cover damage, including damaged zip or faulty stitching resulting from improper manufacturing. If just the cover is damaged, we reserve the right to send a brand-new replacement cover, rather than exchanging the mattress core which remains undamaged. The guarantee does not extend to general wear and tear of the cover over its period of use.
19.3 If your mattress develops any of the faults outlined above within its 10-year guarantee, we require photographic evidence depicting the fault in question. This needs to be sent to our customer service department who will be able to assist in how the fault can be demonstrated through photographic evidence. If there is not sufficient proof that any of the criteria above has been met, we will not be able to offer an exchange of the mattress in question.
19.4 In the event of the mattress being proved as defective, a replacement mattress will be shipped to you in accordance with our current delivery time frames. The faulty mattress will also be collected from you free of charge.
19.5 The replacement of the faulty mattress does not reset your guarantee period and the 10-year guarantee will cover from the original purchase date. For example, if the mattress should develop a fault after 5 years of use, the new mattress will be covered for the remaining 5 years of your 10-year guarantee.
19.6 Should the mattress develop a fault within the guarantee, we will exchange the mattress and a refund will not be possible. However, should you go through this process 3 times, with two exchanged mattresses also developing faults within the 10-year period, you will then be entitled to a full refund of the purchase price upon its collection.
19.7 The refurbished mattresses (purchased through Wowcher, GoGroopie, Amazon and Ebay) come with a 14-day trial. These mattresses are covered by a 6-month guarantee, from the date of delivery, with the other terms of the warranty reflecting that of a new mattress.
19.8 The Emma Premium Mattress (sold via Wowcher, GoGroopie, Amazon and Ebay) comes with a 14-day trial and a 5-year guarantee, beginning on the date of delivery. The other terms of the warranty reflect those of a new mattress.
19.9 Any mattress purchased through an approved seller (DFS, Carpetright, John Lewis, Amazon) will be valid under our 10-year guarantee with the same stipulations as above.
19.10 This guarantee is available only to you, the original buyer of the mattress, and may not be transferred to any other person. If you have purchased the mattress through an unofficial source, we would not be able to assist with any concerns regarding the warranty and recommend that you contact the seller for further assistance. Our mattresses are officially sold through our own website domain, DFS, Carpetright, John Lewis and Wowcher.
19.11 We will need your order details in order to check the legitimacy of the order and process the exchange accordingly. Failure to provide any relevant details, combined with the failure to locate the order on our system, will result in the assumption that this was brought from an unverified third party and as such we are not responsible for the exchange of the item.
19.12 The guarantee does not cover or extend to:
Normal wear and tear or any condition resulting from misuse or abuse of the product.
Standard softening of the mattress foam resulting from regular use.
Comfort preference after the 100 night trial, including preferences of firmness and/or heat retention levels.
Damage caused by mold, odour, mildew, discolouration caused by abnormal care such as liquid spillage, improper ventilation, or excessive humidity.
Mattresses that have been damaged or soiled due to improper use.
Faults or damages that have occurred due to the mattress not being unboxed within a reasonable time frame (Up to six weeks after delivery).
Mattresses that have been transported outside of the UK.

How much does the delivery cost?

You can order the mattress with FREE delivery. Estimate time 1-5 business days. The mattress is rolled up in a practical transport box with dimensions 45x45x110cm.


The Emma Premium Mattress is a high-end mattress that is an idea more expensive when it is not on sale. Luckily for you, the manufacturer regularly offers discounts that you can take advantage of now by clicking the button below.

Awards for Emma Mattresses:

  • Wired Recommends, 2021 “The best mattress for regulating temperature”
  • Real Homes Rated Gold, 2021 “Best Mattress UK 2021”
  • T3, 2021 “An impressive hybrid option with great support”
  • Which? Consumers’ Association, 2020 “Exceptional. It’s one of the highest-scoring mattresses we’ve tested in years.”
  • Ideal Home, 2020 “Provided a super comfortable sleep on whatever our chosen night-time position”
  • Real Homes, 2020 “Designed to suit all manner of body shapes, weights and sleeping positions, we can vouch it worked for us.”
  • T3, 2020 “Extremely comfortable and supportive, sleeping on the new Emma mattress is like a dream. Can there be a better mattress than this?”
  • The Independent, 2020 “This is as good as it gets”
  • Good Housekeeping, 2020 “Perfect for every sleep in every situation”
  • The Mattress Guide, 2020 “There is no doubt that this is the UK’s leading mattress”
  • Best Mattress UK, 2020 “We think this is the Gold Standard of boxed mattresses.”
  • The Mattress Guide, 2020 “ The optimal combination of the three foam layers assures the perfect night’s sleep.”
  • T3, 2019 “Emma has managed to rise above the excellent competition in this area to be crowned best mattress”
  • The i, 2019 “This design provided a comfortable, non-sweaty night’s rest for both our testers.”

Verdict for Emma Premium Mattress.

After getting to know the Emma Premium Mattress in detail in this review, we fell in love with it. It is one of the few models on the market that offer such comfort and healthy support for the back, neck and pelvis. Of course, the price is not among the cheapest, but considering that a mattress is an investment in your health, we recommend it with both hands and think it’s worth every penny.

You can buy it with 0% interest in installments.

If you are looking for an alternative manufacturer, check out the Nectar Essential Hybrid Mattress and The Simba Hybrid Pro Mattress

Also, you can check the Original Emma and Emma Hybrid Mattress.

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