Emma Hybrid Mattress Review UK 2023

Emma Hybrid Mattress Review UK 2023.

This review will cover all aspects of the mattress so you can make an informed decision. We go over size, firmness level, feel, warranty, shipping and more to give you the knowledge you need to get a good night’s rest. Enjoy a good night’s rest!

Emma Hybrid Mattress Review 2023

Key takeaways:

Supportive HRX
Pressure relieving Memory Foam
Micro coils
Airgocell® memory foam
Firmness – Medium (6.5 out of 10)
Great Comfortable
Good support
Great for side sleepers
Removable cover
Highly breathable
High-quality materials
1-3 working days delivery
200 nights trial


  • Excellent temperature-regulating tech
  • Very comfortable
  • Good value for money
  • Washable cover


  • May notice off-gassing when unpack
  • Too soft for heavier people
Emma Hybrid Mattress review 2023 cut

4.7 ⭐⭐⭐⭐⭐
from more than 1650 customers

Emma Hybrid Mattress Review

Table of content:

What material is Emma Hybrid Mattress made of?

​Emma Hybrid Mattress is made of high-quality materials and fabrics that have stood the test of time, while modern technologies and innovations bring it to life. Strict quality controls guarantee excellent quality. Unlike the Premium mattress, the Hybrid mattress offers more comfort thanks to its foam core and micro coil technology.

Emma Hybrid Mattress review materials
Image credit: Emma

The core of the Emma Hybrid Mattress is made of Supportive HRX cold foam. HRX stands for High Resiliency Extra. This layer is designed to prevent spinal misalignments and provide you with optimal comfort, rest and relaxation in any lying position. Learn more about What is polyurethane foam? Properties and advantages.

Pressure-relieving viscoelastic memory foam

We’ve always said that the perfect night’s sleep isn’t rocket science – but in this case it is. Developed by astrophysicists, this adaptable layer works with Airgocell® to relieve pressure and reduce motion transfer for out-of-this-world comfort.

Video credit: Emma

Micro coils

On the memory foam there is a layer of micro coils for better body support. 2cm. high, very breathable and comfortable layer, which combines both foam and pocket spring systems.

Airgocell® Memory Foam

On the spring pack there is a layer of Airgocell® Memory Foam, which increases comfort and significantly reduces the load on muscles and joints during sleep.

Point Elastic Airgocell® is the layer that provides good air circulation and allows the mattress to breathe. Thanks to this layer, the mattress does not feel hot.

Our groundbreaking Point Elastic Airgocell® technology enhances breathability and regulates temperature by absorbing and then evaporating sweat – so rising temperatures won’t have you disturb your nights.

Video credit: Emma

The Emma Hybrid Mattress is covered with Emma UltraDry Premium Cover. The award-winning Emma UltraDry breathable cover is both refreshing and practical. This temperature-regulating cover is moisture-wicking, easily removable, and washable.

How firm is Emma Hybrid Mattress?

Like the rest of the manufacturer’s models, the Hybrid is defined as a medium-firm mattress. This model is more in the range of 6.5 out of 10, where 10 is a very firm mattress

How does it feel?

After testing the Emma Hybrid Mattress, we can safely say that overall it’s a pretty comfortable mattress. You don’t find that ‘bounce’ effect with it, like you do with other hybrid mattresses. If you miss that, you can opt for the Emma Premium. One minus point is the lack of support in the hip area, so it probably won’t be the first choice for back and stomach sleepers. However, we have good news for heat sleepers, because the mattress can regulate the temperature well during sleep.

Is it suitable for any bed?

According to the manufacturer, the Emma Hybrid Mattress is suitable for any bed base, but it is recommended to use a slatted frame with a distance of 7.5 cm between the slats. Also, keep in mind that a base can slightly change the feel of the mattress. In our tests, we have found that the mattress feels slightly different and supports slightly differently on different bed frames. When the mattress is on a slatted frame, it feels more comfortable, while on a solid base, you feel like you are better supported.

Does it have a removable cover?

One of the advantages we highlighted in our review of the Emma Hybrid Mattress is its removable cover. The cover can be replaced effortlessly and regular washing will keep your bed hygienic. It’s a good idea to use a mattress protector as well, as it can extend the life of your new mattress. Here are 8 tips on how to keep your mattress clean.

Emma Hybrid Mattress review side view cover
Image credit: Emma

Does it have a home test period?

The manufacturer is so confident of its materials and the comfort of its mattress that it offers a 200-night trial period. This way you can find out for yourself in the comfort of your own home if it’s right for you, and if not, all you have to do is fill out the return form and Emma will take care of the rest, at no cost to you. The length of the trial period depends on your location: 365 nights in the US and Canada, while UK buyers get 200 nights. See below for more details:

200-Night Trial

23.1 This offer is valid on the Emma Original mattress, the Emma Hybrid Mattress, the Emma Premium Mattress, the Emma One mattress, the Emma Signature Bed, the Emma Signature Storage Bed, the Emma Under bed storage set and the Emma Divan Bed.

23.2 The Emma Hybrid mattress and the refurbished mattresses bought via Wowcher are exempt from this offer. The Emma Hybrid comes with a 14-day trial period. The Emma Flip Topper comes with a 100-day trial period. The Emma Pillows and Emm Hug come with a 30-day trial period. Emma beddings including the Emma Mattress Protector and the Emma Cloud Duvet are not guaranteed with trial periods but can be returned within the 14-day window in a brand-new resalable condition (apply the UK’s standard eCommerce return policy for hygiene products).

23.3 This offer can be applied retrospectively on orders placed on or after April 26th, 2022.

23.4 This offer cannot be applied retrospectively to orders placed before April 26th, 2022.

23.5 The period to cancel expires at 12am on the 200th day since the date the order was delivered.

23.6 The 200-night trial is offered on the basis of goodwill and, as such, we reserve the right to alter the 200-night trial without prior notice.

Is it suitable for couples?

The motion isolation on this mattress is amazing. During our tests we found that no movement was felt, even when there was a big difference in the weight of the partners.

Video credit: Emma

Is it suitable for children? Emma Hybrid Mattress Review

Recent studies have shown that medium-firm and firm mattresses without an additional memory foam layer are suitable for growing children (3-7 years). Therefore, Emma Hybrid Mattress is not suitable for your children.

What sizes are available?

You can order the mattress in the following sizes:

  • UK Single: W90 L190 D25 cm. – 16.5 kg
  • UK Small Double: W120 L190 D25 cm. 22 kg
  • UK Double: W135 L190 D25 cm. – 25 kg
  • UK King: W150 L200 D25 cm. – 30 kg
  • UK Super King: W180 L200 D25 cm. – 35 kg

How thick is Emma Hybrid Mattress?

The height of the mattress is 10″ (25 cm). If your bed has a soft padded headboard that restricts the height of the mattress, it is good to consider this.

Emma Hybrid Mattress review people on
Image credit: Emma


The Emma Hybrid Mattress comes with a ten-year warranty that covers cracks, dents or other damage to the foam caused by proper use and handling of the mattress. If your Emma Hybrid Mattress develops a defect during this time, it will be replaced by the manufacturer with a new mattress. Conditions of the warranty for the United Kingdom:

10-Year Guarantee Terms
This guarantee is applicable to Emma mattresses that have been purchased on www.emma-sleep.co.uk or through one of our licensed partners and with delivery to a UK address. In order to be eligible for a refund or exchange, the mattress needs to be treated with proper care and in accordance with our advice.
19.1 We guarantee our new mattress purchases against manufacturing defects for a period of 10 years from the date of delivery. The Emma Metal Bed, except for the screws, has a guarantee period of 5 years from the delivery date. The Emma Wooden Bed, the Emma Divan Bed, the Emma White Bed, the Emma Platform Bed, the Emma Original Pillow and Emma Hybrid Microfibre Pillow have a guarantee period of 2 years from the delivery date. The Emma Emma Signature Bed, the Emma Signature Storage Bed and the Under bed storage set has a guarantee period of 10 years following delivery. The Emma Mattress Protector, Emma Cloud Duvet, Emma Hug Weighted Blanket and Emma Washed Linen are excluded from any guarantee period.
19.2 Our 10-year guarantee covers your mattress against the following faults:
19.2.a Any types of spring malfunction with our Hybrid Mattress or any shifting of the spring layer.
19.2.b Any permanent sags or dips that occur within your mattress despite correct usage. The indentation should be greater than 2.5cm and visible to the naked eye. This does not include standard softening of the mattress after extensive use and is only deemed faulty if a permanent indent is apparent.
19.2.c Any cracks or hollows in the foam of your mattress. These need to be reported within the first 6 months of receiving your mattress to be identified as a manufacturing fault and the onus of checking the product is with the purchaser. After this point, we are not be able to identify if this was a production error or created through improper use, which will invalidate the 10-year guarantee for this type of damage.
19.2.d The mattress not inflating to the correct size once removed from its vacuum packaging. We work to the industry standard of a leeway of 2cm across the length, width and depth of the mattress. If the mattress has had a reasonable time to inflate (two weeks) and is not within these dimensions you will be entitled to an exchange of the mattress.
19.2.e Cover damage, including damaged zip or faulty stitching resulting from improper manufacturing. If just the cover is damaged, we reserve the right to send a brand-new replacement cover, rather than exchanging the mattress core which remains undamaged. The guarantee does not extend to general wear and tear of the cover over its period of use.
19.3 If your mattress develops any of the faults outlined above within its 10-year guarantee, we require photographic evidence depicting the fault in question. This needs to be sent to our customer service department who will be able to assist in how the fault can be demonstrated through photographic evidence. If there is not sufficient proof that any of the criteria above has been met, we will not be able to offer an exchange of the mattress in question.
19.4 In the event of the mattress being proved as defective, a replacement mattress will be shipped to you in accordance with our current delivery time frames. The faulty mattress will also be collected from you free of charge.
19.5 The replacement of the faulty mattress does not reset your guarantee period and the 10-year guarantee will cover from the original purchase date. For example, if the mattress should develop a fault after 5 years of use, the new mattress will be covered for the remaining 5 years of your 10-year guarantee.
19.6 Should the mattress develop a fault within the guarantee, we will exchange the mattress and a refund will not be possible. However, should you go through this process 3 times, with two exchanged mattresses also developing faults within the 10-year period, you will then be entitled to a full refund of the purchase price upon its collection.
19.7 The refurbished mattresses (purchased through Wowcher, GoGroopie, Amazon and Ebay) come with a 14-day trial. These mattresses are covered by a 6-month guarantee, from the date of delivery, with the other terms of the warranty reflecting that of a new mattress.
19.8 The Emma Hybrid Mattress (sold via Wowcher, GoGroopie, Amazon and Ebay) comes with a 14-day trial and a 5-year guarantee, beginning on the date of delivery. The other terms of the warranty reflect those of a new mattress.
19.9 Any mattress purchased through an approved seller (DFS, Carpetright, John Lewis, Amazon) will be valid under our 10-year guarantee with the same stipulations as above.
19.10 This guarantee is available only to you, the original buyer of the mattress, and may not be transferred to any other person. If you have purchased the mattress through an unofficial source, we would not be able to assist with any concerns regarding the warranty and recommend that you contact the seller for further assistance. Our mattresses are officially sold through our own website domain, DFS, Carpetright, John Lewis and Wowcher.
19.11 We will need your order details in order to check the legitimacy of the order and process the exchange accordingly. Failure to provide any relevant details, combined with the failure to locate the order on our system, will result in the assumption that this was brought from an unverified third party and as such we are not responsible for the exchange of the item.
19.12 The guarantee does not cover or extend to:
Normal wear and tear or any condition resulting from misuse or abuse of the product.
Standard softening of the mattress foam resulting from regular use.
Comfort preference after the 100 night trial, including preferences of firmness and/or heat retention levels.
Damage caused by mold, odour, mildew, discolouration caused by abnormal care such as liquid spillage, improper ventilation, or excessive humidity.
Mattresses that have been damaged or soiled due to improper use.
Faults or damages that have occurred due to the mattress not being unboxed within a reasonable time frame (Up to six weeks after delivery).
Mattresses that have been transported outside of the UK.

How much does the delivery cost?

You can order the mattress with FREE delivery. Estimate time 1-3 business days. The mattress is rolled up in a practical transport box with dimensions 45x45x110cm.


The Emma Hybrid Mattress is a high quality mattress and you get good value for the money you spend. Luckily for you, the manufacturer is offering discounts that you can take advantage of now by clicking the button below.

Awards for Emma Mattresses:

  • Wired Recommends, 2021 “The best mattress for regulating temperature”
  • Real Homes Rated Gold, 2021 “Best Mattress UK 2021”
  • T3, 2021 “An impressive hybrid option with great support”
  • Which? Consumers’ Association, 2020 “Exceptional. It’s one of the highest-scoring mattresses we’ve tested in years.”
  • Ideal Home, 2020 “Provided a super comfortable sleep on whatever our chosen night-time position”
  • Real Homes, 2020 “Designed to suit all manner of body shapes, weights and sleeping positions, we can vouch it worked for us.”
  • T3, 2020 “Extremely comfortable and supportive, sleeping on the new Emma mattress is like a dream. Can there be a better mattress than this?”
  • The Independent, 2020 “This is as good as it gets”
  • Good Housekeeping, 2020 “Perfect for every sleep in every situation”
  • The Mattress Guide, 2020 “There is no doubt that this is the UK’s leading mattress”
  • Best Mattress UK, 2020 “We think this is the Gold Standard of boxed mattresses.”
  • The Mattress Guide, 2020 “ The optimal combination of the three foam layers assures the perfect night’s sleep.”
  • T3, 2019 “Emma has managed to rise above the excellent competition in this area to be crowned best mattress”
  • The i, 2019 “This design provided a comfortable, non-sweaty night’s rest for both our testers.”

Verdict for Emma Hybrid Mattress.

Having slept on the Emma Hybrid Mattress enough times, we can safely say that the manufacturer has not disappointed with this latest model and remains true to the high quality it offers. The mattress feels just perfect for side sleepers and hot sleepers. Thanks to the edge support and motion isolation, it is also suitable for couples, even with a big weight difference. The downside is that the mattress is not very suitable for heavier back and stomach sleepers due to the lack of support in the hip area. For them we would recommend the Emma Premium or Original mattress.

You can buy it with 0% interest in installments.

If you are still wondering, take a look at our mattress ratings.

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